Rich Campbell posted on September 21, 2009 01:00
PASADENA, itSMF USA, SEP 21, 2009 — itSMF USA, the premier Service Management organization with a 12-year history of advocacy for the service management profession, together with the Institute of Certified Service Managers (ICSM,) announced today the launch of a program to professionalize the IT Service Management (ITSM) industry at the itSMF Fusion Convention in Dallas, TX. The program, Professional Recognition for IT Service Management (priSM) will enable members to apply for recognition of their ITSM knowledge, skills and abilities. As such, it will represent an added level of credibility for the industry by setting a standard of accomplishment upon which employers and customers can rely when selecting individuals for roles requiring certification and experience in ITSM.
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