ITIL Lifecycle - Service Strategy Value Bundle with Foundation

Price: $ 495.00

Title: ITIL Service Strategy (SS) Certification

Reference Number: MV-ITILV3SS-SPTF

 

     
Location: Online
   

Course Dates: N/A

Vendor: Mountainview

Delivery Method: Self Paced Training- Offline

Seats Available: 999

Course Description:

The ITIL Intermediate Qualification: Service Strategy Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert in IT Service Management. The purpose of this training module and the associated exam and certificate is, respectively, to impart, test, and validate the knowledge on industry practices in service management and strategy as documented in the ITIL Service Strategy publication.

System Requirements: PowerPoint 2003 or greater Microsoft Live ID Adobe Reader Internet access to download the Package

This course is accredited by EXIN and CSME.

Each Student receives a FREE ITIL V3 Foundation CBT

Who Should Attend?

The main target group for the ITIL Intermediate Qualification: Service Strategy Certificate includes but is not restricted to CIOs, CTOs, managers, supervisory staff, team leaders, designers, architects, planners, IT consultants, IT audit managers, IT security managers and ITSM trainers involved in the on¬going management, coordination and integration of strategizing activities within the Service Lifecycle. The course covers the management of service strategy and core information of supporting activities within the Service Strategy stage, but not the detail of each of the supporting processes. The target group may also be of interest to:
  • Individuals who require a deeper understanding of the ITIL Service Strategy stage of the ITIL Service Lifecycle and how activities in it may be implemented to enhance the quality of IT service management within an organization
  • IT professionals working in roles associated with strategic planning, execution and control within a service-based business model, seeking an understanding of the concepts, processes, functions and activities involved in Service Strategy
  • Individuals seeking the ITIL Expert certification in IT Service Management for which this qualification is one of the prerequisite modules
  • Individuals seeking progress towards the ITIL Master in IT Service Management for which the ITIL Expert is a prerequisite.

Curriculum:

Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification:
  • Service Strategy Principles
  • Defining services and market spaces
  • Conducting Strategic Assessments
  • Financial Management
  • Service Portfolio Management
  • Managing demand
  • Driving strategy through the Service Lifecycle
  • Understanding Critical Success Factors and risks

Reference Material:

FREE ITIL V3 Foundation CBT Each student receives Pre-study material Printable PDF of the course manual PowerPoint CBT Training material ITIL Expert Mentoring for review and exam preparation to ensure success

Prerequisites:

Candidates wishing to be trained and examined for this qualification must already hold the ITIL Foundation Certificate in IT Service Management (the V3 Foundation or V2 Foundation plus Bridge Certificate) which shall be presented as documentary evidence to gain admission.

Candidate must be an ITIL Trainer with 5 years of ITIL experience.

Certification:

ITIL V3 Service Strategy (SS) Certificate

Professional Development Units:

You will earn 3 ITIL V3 Expert Credits and 21.5 contact hours or PDUs upon completion of this course.

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