ITIL v3 Foundations Awareness Course

Price: $ 149.00

Title: ITIL® v3 Foundation Awareness Course - eLearning

Reference Number: EV3AWARE

 

     
Location: Online
   

Course Dates: 0.0 days

Vendor: Third Sky

Delivery Method: Self Paced Training- Online

Seats Available: 9999

Course Description:

This offering is a self-paced e-learning course of approximately 4 hours’ duration on the introductory level.

This non-certificate course has been designed for IT and business executives and their staff who need a brief overview and awareness of ITIL v3 concepts. This self-paced e-learning course structure is ideal for those who require a basic understanding of the ITIL best practice in a time-efficient manner. The ITIL v3 Awareness course introduces the basic concepts of ITIL v3 to the learner, with a focus on the Service Lifecycle approach to managing the design and delivery of IT services to the business. This is a non-certificate course.
The ITIL v3 best practice is composed of five core disciplines:
  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operations
  • Continual Service Improvement
These disciplines represent a Service Lifecycle framework that enhances alignment with the business while demonstrating business value, improving ROI, and enabling IT to solve specific operational needs. ITIL is globally recognized as the preferred guidance to manage and deliver IT services within an organization.

Who Should Attend?

  • IT and business executives who want to receive an overview of the concepts and significance of ITIL v3 as it applies to their business in a time-efficient manner.
  • IT and business staff who need a brief overview and awareness of ITIL v3 concepts.

Prerequisites:

None

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