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IT Service Value Management (IT-SVM) Training

ITIL v3 Foundations

Price: $ 499.00

Title: ITIL V3 Foundations: E - Learning

Reference Number: V3FEL

Location: Online

Course Dates: 2.0 days

Vendor: Fruition Partners

Delivery Method: Self Paced Training- Online

Seats Available: 9998

Course Description:

ITIL On-Line by Fruition Partners powered by B-Wyse featuring:

3 Practice Exams - 1 for the Mobile, 1 with Real Time Feedback, 1 Simulated Environment
Best Practices - Pinpoint Navigation, Intuitive A/V Controls, Case Studies, Knowledge Checks
Features - Search, Transcription, Add Your Own Notes, ITIL Glossary, 1st Class Study Notes, Print, Exam Tips
Interactive - We put learners in the driver's seat with tools that enable an personal and engaged experience
Self-Paced - With control over one's learning, learning curves are 60% faster and retention is 25-60% higher
Cost Effective - According to Training Magazine, corporations save between 50-70% with online training

Who Should Attend?

ITIL V3 Foundations is suitable for anyone working in IT services requiring more information about the ITIL best practice framework. This includes: IT Managers, Team Leaders, Support Staff, Business and Project Managers involved in IT Services and also individuals who are V2 certified and wish to upgrade their knowledge.

Curriculum:

Formal IT Service Management methodologies, proven real-world applications

The recently released version 3 of the ITIL® library expands on its predecessors by bringing a focus on IT/Business alignment to the well-established operational focus of v2. Fruition Partners is proceeding with ITIL® v3 for client engagements, and has developed a full curriculum of educational offerings centered on ITIL® v3.

Core Guide changes

ITIL® V3 now consists of five key focus areas, reflected in the five Core Guides publshed by OGC for v3:

Service Strategy: Generating and revising service strategies
Service Design: Designing services for the business and for technology
Service Transition: Deploying beneficial services with minimum disruption to ongoing operations
Service Operation: Day-to-day delivery of services according to best practices
Continual Service Improvement: Improving delivered services over time by continual reference to strategy and real-world results of Service Operation

Reference Material:

Search, Transcription, Add Your Own Notes, ITIL Glossary, 1st Class Study Notes, Print, Exam Tips

Prerequisites:

Familiarity with IT service delivery and/or operations

Certification:

this course is accredited through Loyalist College and an on-line exam will be provided. Successful completion of this exam will result in ITIL® v3 Foundation certification for the applicant.

Professional Development Units:

By completing ITIL V3 Foundations certification you will earn 16 contact hours or PDUs

Instructors:

No instructor as this online course is self-paced and interactive

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